Ordering Accudemia

(1) Licensing

We offer two licensing options with Accudemia. Choose the licensing option that best fits your needs:

a. Single Center License:

This license is designed for single academic centers with small budget.  The Single Center license offers the following:

  • Use of Accudemia service at a single center location.  A Single Center means one center at one room or building with one center name set up in Accudemia.  A single center typically provides one type of service (e.g. tutoring OR advising) and is managed by the same person.
  • Up to 5,000 active students can be loaded into the account (via import or manually).
  • Software and database hosting on our server in the Amazon cloud.  No need to buy expensive web servers, database engines, etc.  No need to install software - all you need is a web browser!
  • SSL Encryption to encrypt data moving between your computer and the web server (mandatory for all accounts ordered after March of 2016)
  • One Technical Contact - your registered staff member who is authorized to contact us for support on your behalf.
  • Up to ten (10) Priority Support Units per year.  Support is available via phone, email, and online to your registered Technical Contact.  The support maximum initial response time for Single Center is 24 business hours.
  • One online Getting Started training session to help you get up and running quickly.
  • Initial Implementation Plan as defined on our Implementation Services webpage.
  • Access to our support resources including training webinars, knowledge base, whitepapers, and online documentation.
  • Free software updates and upgrades.  These are installed by our support staff when available.
  • Credit for 1,000 text messages.  Use these to send appointment reminders, communicate with students and staff, and more!

NOTE: The Single Center license only allows one center name to be set up in its own Accudemia account.  Multiple Single Center licenses cannot be combined into one account.  For that you would need the Accudemia Institution license.

For information on what we consider a 'center' for licensing purposes, click here.

The annual fee for the Single Center license is $1,995.

b. Institution License:

The Accudemia Institution License allows you to set up and manage multiple centers in one Accudemia account.  Import your students and enrollment data once for all the centers!  Get reports for all the centers or filter them by a specific center.  Many configuration options can be set per center allowing you to have different operational rules per center.  Another advantage: your Accudemia administrator can manage the system for all your centers from one convenient place!  You also get unlimited support for your authorized Technical Contacts.

The Accudemia Institution License gives you the following:

  • Usage of Accudemia at all licensed centers including those at different locations and campuses.
  • Software and database hosting on our server in the Amazon cloud.  No need to buy expensive web servers, database engines, etc.  No need to install software - all you need is a web browser!
  • Industry standard SSL encryption for encrypting the data traveling between your computer and our servers.
  • One main Technical Contact for the college in addition to one per licensed center.  A Technical Contact is your registered staff member who is authorized to contact us for support.
  • Excellent tech support via phone, email, and online for your registered Technical Contacts with maximum initial response time of 8 business hours.
  • One online Getting Started training session per licensed center.  This will help you get Accudemia up and running quickly at that center.
  • Initial Implementation Plan as defined on our Implementation Services webpage.
  • One hour of online training per Technical Contact.
  • Access to our support resources including training webinars, knowledge base, whitepapers, and online documentation.
  • Free software updates and upgrades.  These are installed by our support staff when available.
  • One free iAccu license.  Use this to record visits on a mobile Apple iOS device.
  • Credit for 1,000 text messages.  Use these to send appointment reminders, communicate with students and staff, and more!

NOTE: The maximum number of active students allowed in an institution account is (number of centers * 20,000).  For example, if you have 5 centers in Accudemia, then your account will allow up to 100,000 (5 * 20,000) active students.

The annual fee for the Institution License depends on the number of centers that will use Accudemia.  The pricing starts at $3,700 for one center and includes the benefits above.  Please contact us with your requirements for a price quote.

Monthly subscriptions

The Accudemia subscription fee is based on an annual subscription plan.  If for budget or other reasons you need a subscription period of less than one year, monthly subscriptions are also available.  The monthly subscription fee is one tenth of the annual fee:

Monthly subscription fee = (Annual Fee / 10) per month.

A minimum subscription period of 6 months applies to new accounts.  A free 30-day trial account is available to new users.

(2) Portable Tracking Devices App (iAccu)

iAccu is a special mobile device app that works with Accudemia.  iAccu will transform your Apple iPod touch, iPhone, or iPad into a portable attendance tracking device. iAccu is available for free download via the Apple App store.  For more information on iAccu, please click here.

(3) ID Readers

Students sign in and out of your center by entering their student ID number in Accudemia.  For a faster and more accurate sign-in and sign-out process, you can use a barcode or magnetic strip reader to read the student ID off their ID card.  For more information on the ID readers, click here. If your institution does not currently have ID cards, we can help with that, too! Click here to find out about our ID card systems.

Terms of Service

The Accudemia Terms of Service page is available here.

If you require changes to our standard Terms of Service, your request will be passed to our attorney for review.  An additional fee is required to cover the legal and administrative fees associated with handling your request.  This fee is typically $2,000 but could be higher or lower depending on the complexity of the required changes.

For our Privacy Policy, click here.

If you have any questions about Accudemia licensing or fees, please contact us.