Last updated: October 31, 2023.
Here's what we do — and, more importantly, don't do — with any information you provide us.
We do not sell, rent or share your information with anyone. We only collect information like your name, email address, mailing address, phone number, and billing information so we can provide the services described on our website.
If you make contact with us regarding our products or services, we will probably add you to our CRM system. This system helps us track clients, support tickets, and more. Information collected might include your e-mail address, job title, center, phone number, and business address. We do not sell, rent, or share this information. This information will be kept in our system even if you cancel your service. However, if you wish to request the removal of your contact information from our CRM system, please contact us.
Engineerica's use and transfer to any other app of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.
Most of our clients and prospects are automatically subscribed to our newsletter. This newsletter offers the latest information on our products and services. The newsletter is usually sent out once per month. To subscribe you to our newsletter(s), we will only use your email address to send the newsletter to you. If you no longer wish to receive our newsletters, you may follow the unsubscribe instructions contained in each of the communications you receive.
We use other third parties, such as a credit card processing company, to bill for services. When you sign up for our services, we will share your personal information only as necessary for the third party to provide that service.
We reserve the right to disclose your personal information as required by law, such as to comply with a subpoena or similar legal process, and when we believe that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud and/or to comply with a judicial proceeding, court order, or legal process served on our website.
In the event we go through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personal information will likely be among the assets transferred. You will be notified via email of any such change in ownership or control of your personal information.
If your personal information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by making the changes in our software or by contacting us. We will respond to your request within 30 days.
We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
We and our partners, affiliates, or analytics or services providers use technologies, such as cookies, beacons, tags, and scripts, to analyze trends, administer our website, tracking users’ movements around the website, and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.
As is true of most websites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.
We use this information, which does not identify individual visitors, to analyze trends, administer our website, track visitors' movements around our website, and gather demographic information about our visitors as a whole. We do link this automatically collected data to other information we collect about our website visitors.
We do not do any type of advertising on our website or service.
We post customer testimonials on our website, which may contain personal information. We do obtain our Clients’ consent to post their name along with their testimonial via email prior to posting the testimonial on our website. However, if you wish to request the removal of your testimonial, please contact us.
Our website offers publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your personal information from our blog or community forum, contact us. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.