On behalf of all of us here at Engineerica, I'd like to wish you the best of the holiday season. This is our last update for 2012, so we have a lot to share with you including how to win an iPad mini (or iPod Gigantic as my 8-year old daughter calls it), a Reader Choice Award (thanks to you), a new and complimentary Webinars DVD, our really cool new website, a very special Accudemia Orlando training session, and much more!
By the way, this is the first newsletter that is distributed via our new website. Subscribe/unsubscribe requests will also be handled by the website as explained at the bottom of this page.
We are updating our new website with case studies that showcase how the software (AccuTrack, Accudemia, AccuSQL, AccuLite, etc.) is being used at centers like yours. Help us by sending in a description of how the software made a difference at your center or institution and we will send you a branded thank-you gift. In addition, the top three submissions will win some cool electronics of their choice as follows:
• First place winner: Get your choice of a new Apple iPad mini 16 GB WiFi, Apple iPod touch 32 GB 5th G, OR Kindle Fire HD 8.9”.
• Second place: Your choice of Nook HD 8GB, Kindle Fire 7" HD WiFi 16 GB, Nexus 7 Wi-Fi 16GB, OR Apple iPod nano 16G.
• Third place: Your choice of Kindle Wi-Fi 6" E Ink Display or Apple iPod Shuffle 2GB.
Not only you are guaranteed to get the branded gift for your submission, but your chances of winning one of the above fabulous gifts is excellent since usually only a few people respond. So what are you waiting for, start putting together your case study! For an example case studies, visit: http://www.accutrack.org/about/implementation.htm and http://www.accutrack.org/about/casestudy2.htm
To increase your chances of winning one of the three top prizes, spice up your case study with photos of your center, photos of the sign-in computer, sample reports, and anything else that would show your results. You may even submit your submission via a YouTube video! See the Engineerica Systems “Product Satisfaction Case Study” video for more information on this option.
We are very excited about our completely redesigned www.newsite.engineerica.com website. This has been a major undertaking, since we redesigned and rebuilt the site from the ground up. We have added some great new features including:
• Totally new logos and an attractive new look and feel.
• Quick navigation between all of our products.
• Ability to instantly subscribe to or unsubscribe from Engineerica newsletters like this one!
• Online documentation site for our products.
• Advanced site search and site map available from any page.
So what do you think of the new look and website? Let us know. We are looking forward to hearing from you.
David Foster – Support Manager
We are delighted to announce that AccuTrack has been selected to receive the University Business 2012 Readers’ Choice Top Product award. The award is based on nominations from educators in colleges and universities across the US. Winners are selected based on both the quantity of nominations and the quality of reader descriptions. We are honored to receive the award and would like to thank all of you who took the time out of your busy schedule to nominate the software.
The award announcement is published online and also in the December issue of University Business. The publication included both a product description and this example nomination:
“AccuTrack is our only tracking system for tutors and students at the college’s Academic Support Center and I can’t imagine life without it. The system tracks over 22,000 student visits that occur at the center annually. Reports are generated on student and tutor attendance, subjects tutored, and specialized groups. The data is often exported to study the relationship between tutoring and student retention initiatives. The system is user friendly and the technical support from the company is professional, courteous, and timely.” —Debra Weiner, director of tutoring services, Raritan Valley Community College (N.J.)
Again, thanks Debra and all of you who nominated AccuTrack for this prestigious award.
We are currently working on adding support for a wall-mounted time clock to capture sign-ins and sign-outs. This time clock will work with AccuTrack, AccuSQL, AccuLite, Accudemia, and AccuClass. This is a great option if you want permanent attendance tracking option without using a computer as a sign-in station. This is perfect for capturing attendance to classrooms for example.
In addition to the keypad, the time clock can have a magnetic stripe reader, a barcode reader, RFID/proximity reader, or a fingerprint scanner!
The time clock can support any of the following communication modes to transfer the attendance data to your server: Ethernet (10/100M), RS232/485, USB, or WiFi.
If you are interested in this new option, please contact us.
We created an instructional DVD with the complete collection of live webinars we have offered for AccuTrack/AccuSQL so far. The webinars are usually recorded and then posted on Engineerica's YouTube Channel. While the webinars on this DVD also exist online, the DVD format might be more convenient for some users. The DVD is currently being shipped with all new AccuTrack/AccuSQL orders. Current users with an active Platinum Plus subscription can request a complimentary copy by simply contacting support.
NOTE: To view a list of upcoming AccuTrack/AccuSQL seminars, please visit the Webinar website.
-Nick Armstrong – Support Representative
We are excited about our new feature request websites for Accudemia and AccuTrack/AccuSQL. We got great input via these sites including feature requests for future releases. Using the feedback site is easy. If you need help, we prepared a 5-minute instructional video and posted on our YouTube channel. YOu can find the video here:
To add your feature request or to vote for existing requests, simply visit the appropriate site:
The feedback sites are open to all users. Sign up is easy: simply click on the sign in link and enter your email and name directly and that's it! If you like a feature request, you can vote for it to increase its chances of being implemented. Voting is simple. Just click the Vote button for the feature you want to see and then click the 1 vote, 2 votes, or 3 votes button. Each user has a total of 10 votes, so cast your votes accordingly. If you want to add a new feature that is not already listed, click New and then you can enter your own new idea and add votes to it. Ask us if you have any questions.
David Foster – Support Manager
Upon its’ recent release, Conference Tracker has continued to simplify and automate the attendee tracking and CEU calculation process. This is what Tahnee Bowen, event organizer for ArCA Conferences had to say about her experience with the Conference Tracker system:
"We utilized iConf [Conference Tracker iPhone app] for our annual ArCA conference. I served as the contact for the organization. The customer service was impeccable! They provided the training to use their product and spent additional time to ensure that everyone involved were properly trained. They also offered to hold additional webinars if needed. The staff was available for any questions or problems we had immediately and I didn't even have to listen to a phone menu with an endless list of options. In addition, they often called back to confirm the issue had been res
olved. This is a rarity today with many companies. In addition, this is a company that cares about their customers. They were eager to hear feedback in order to make their product more user-friendly for our needs. Kudos to Engineerica for remembering customer service above all!” – Tahnee Bowen
ArCA utilized our most recent iConf ™ and Conference Tracker ™ update, allowing attendees to sign in AND out of sessions using only an Apple device. Conference Tracker handled over 8,000 sign-in and sign-out over a 3-day period for a total of 5,324 hours of attendance. Among our most recent update, Conference Tracker now allows attendees to register straight though the Conference Tracker website!
If you are organizing a conference or an event and would like to track attendance to its sessions, contact us for a complimentary tour of Conference Tracker.
Chadd Blodgett – Sales Representative
As more institutions are moving toward cloud based software solutions Engineerica Systems Accudemia continues to grow in popularity as a clear choice for accurate tracking and convenient center management. The Accudemia student base is quickly approaching the 1 million student mark! Here are the numbers as of this writing:
• 32,859 staff members and instructors
• 778,476 students
• 689,065 sign-ins and appointments.
We are really encouraged by the good feedback we have received as well. According to polls and surveys Accudemia has maintained a high quality of service with a 94% satisfaction score! This high satisfaction rate is a result of the hard work and continuous improvements by our friendly and highly capable Accudemia team.
If you have not experienced Accudemia yet, contact us for a complimentary 30-day trial account.
Nick Armstrong – Support Representative
The next Accudemia online webinar will cover the topic "Power User Features" and will be offered on Wednesday December 12 at 1:00 PM Eastern Time. The webinar will cover the following topics.
The webinar is complimentary and open to all Accudemia users. To sign up, simply email email@example.com.
The Accudemia Support Team is one of the main reasons why Accudemia is so highly rated by its users. If you are an Accudemia user, you have experienced the excellent, professional, and quick support provided by Diego and Fernando. Your contact with this team has been mostly virtual, and some of you have asked for a face-to-face meeting. Well we are excited to announce that all attendees to our first ever Accudemia Orlando training class will get that chance. Not only will you get 1.5 days of Accudemia's training, but you will also get to meet and interact with Diego. Diego will be available during the training and will answer your deep technical questions, as well as listen to your software improvement ideas. This is your chance to learn and grow your knowledge of the features of the Accudemia product.
The Accudemia Orlando training session will be offered on February 25 & 26, 2013. Registration is free to all active Accudemia users. Seating is limited, so please register As Soon As Possible by clicking here.
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