All AccuTrack orders include technical support for one-year from ordering date. Support is provided to your registered technical contacts via phone, e-mail, and/or online assistance.
Terms of Service:
Prices and terms may change without notice.
Your order also includes one Getting Started session (one per licensed center). This is an online session to help you get the software up and running at your center. During the session, our support staff can help you with:
The Getting Started session takes about one hour. Please contact our support department to schedule your Getting Started session.
A technical contact is person who you authorize to represent your center when you need support. You must register your technical contacts, either via AccuTrack or by calling us. For security purposes, only authorized technical contacts can get support. You can register one technical contact per licensed center.
The technical support plan can only be renewed before its expiration. Contact us for a price quote.