Solutions
- Academic Products
  - AccudemiaCloud-based academic center management software
  - AccuCampusInstitution-wide student engagement and retention system
  - AccuClassCloud-based classroom attendance tracking system
- Conferences & Events
  - Conference TrackerConference management system for your event tracking needs.
  - Conference LeadsLead retrieval system for exhibitors at trade shows, expos, and conferences
  - Conference AttendeeMobile app for enhancing attendee engagement and building community surrounding your event
- Businesses
  - AccuTrainingEmployee training plans management and tracking system
  - AccuClubClub/Gym membership tracking system
- Legacy Applications
  - AccuTrackSmall academic center management software
  - AccuSQLSQL Server academic center management software
  - AccuLite
Learn
- Educational Series
  - Keynote Webinar SeriesComplimentary monthly webinar featuring a guest speaker who specializes in a topic of high interest to academic center staff
  - Accudemia User Spotlight SeriesEach video in this series features an Accudemia user explaining how they utilize the software at their academic center.
  - Accudemia Monthly SessionsLearn how to make the most of your Accudemia software in these helpful sections provided by our Accudemia Support Staff
- Engineerica Blog
  - Academic BlogStudent success and academic center blog resources for taking your student centers to the next level
  - Events Management & Marketing BlogConference tracking and learning center resources for taking your events to the next level
- Engineerica Podcast
  - Student Success Heroes PodcastHear inspiring stories from leaders in higher education and researchers of student success
  - C3 PodcastA valuable resource for event professionals, hear interviews with industry experts
Blog
Blog
Support
Company

Main
Accudemia
Accudemia – How to Get Support

Accudemia – How to Get Support

Eligibility for Support

Support will be provided to previously authorized college staff only. We call these "Technical Contacts". We can only provide support to registered technical contacts. Other staff members: Please contact your registered technical contact with your support questions.

Support for Students

Students: Our support techs do not have access to your center's data, thus they are unable to help you with your account's questions. Please direct any questions you may have, including questions about your account and appointments, to your center's staff. Visit your center's webpage for contact information.

How to get Support

Registered technical contacts may contact our support department via any of the following methods:

Contact us during regular business hours from 8:00 AM to 5:00 PM EST Monday-Friday except for the company's holidays or email our support department directly via support@accudemia.com.

For faster service, you should always use one of the above methods for contacting support. Our goal is to respond to questions ASAP. In many cases you will hear back from us within the hour.

Please do NOT leave support questions on the voicemail box of your sales rep or on our main office number as this could cause delays in receiving and processing your support requests.

For our support policies, visit this page.