AccuSQL Customer Stories

Want some real-world examples of how Engineerica's AccuSQL is helping academic centers?

Take a few minutes to read some customer stories. You'll see first-hand how AccuSQL has helped already successful centers improve their operations and processes.

The following 18 case studies were received in February of 2013.  Under the name, you will find the type of center, software version, date the institution became a customer and keywords in the case study.


(1) Borough of Manhattan Community College, NY

  • Type: Multiple centers (20 swipe stations).
  • Keywords: 24,000 students, 273,000 visits, Math Tutoring Lab, Media Center, ESL Computer Open Lab, Writing Center, Nursing Open & Tutoring Lab, Reading Tutoring/Computer Lab, Learning Resource Center, students attendance, class, workshop, tutoring, computer labs, fitness facilities, commencement activity,
    funding, high traffic, by geneder reports, 1 hour rule, Appointment Scheduler, absentee report, appointment restrictions, email reminders, cap and gown distribution, tutor hours, RollCaller.
  • Customer since: March 2005 (AccuTrack version 8).
  • Latest Version: AccuSQL 12

Read this story by clicking here.  


(2) Harding University, AR

  • Type: Student Support Services.
  • Keywords: TRIO Student Support Services, SSS, Center for Student Success (CSS),  peer tutoring, 1:1 peer coaching, learning communities, SI
    study groups, study skills instruction, academic counseling, career counseling, financial counseling, and cultural and personal enhancement activities.
    federal funding, graduation rate, session log, feedback surveys, student groups, cohorts, payroll, appointments.
  • Customer since: August 2000 (AccuTrack version 6).
  • Latest Version: AccuSQL 2016.
Read this story by clicking here.

(3) Fort Lewis College, CO

  • Type: Native American Center.
  • Keywords: 4 pillars of support, tutoring, media and textbook checkout, SSS, new student orientation, academic advisors, Banner.
  • Customer since: August 2004 (AccuTrack version 8)
  • Latest Version: AccuSQL 12.
Read this story by clicking here.

(4) Edison State College, FL

  • Type: Student Support Services.
  • Keywords: federally funded grant program, TRIO, SSS, first year transition, tracking program participation, seminar registration, required activities.
  • Customer since: May 2003 (AccuTrack version 7).
  • Latest Version: AccuSQL 2016

Read this story by clicking here.


(5) Del Mar College, TX

 
  • Type: Math Learning Center.
  • Keywords: supplemental instruction, Quality Enhancement Plan (QEP), steering committees, Elementary Algebra, cohort groups, college accreditation, traffic flow.
  • Customer since: June 2001 (AccuTrack version 6)
  • Latest Version: AccuSQL 2016
Read this story by clicking here.
 

(6) St. Louis Community College, MO

 
  • Type: Academic Suport Center.
  • Keywords: Math and Science Lab, Writing Lab, Peer Tutoring, Supplemental Instruction, Speech and Communication, student usage of services. class visits, busiest times of day, feedback surveys, improve customer service, spikes in usage, marketing campaign.
  • Customer since: June 2008 (AccuTrack version 10)
  • Latest Version: AccuSQL 2015
  •  
Read this story by clicking here.

(7) Florida State University, FL

  • Type: Advising center.
  • Keywords: AccuSL, web appointments, center traffic, advisor availability, satisfaction rate, wait times
  • Customer since: April 2010 (AccuSQL 10)
  • Latest Version: AccuSQL 2016
Read this story by clicking here.

(8) City College of San Francisco, CA

  • Type: Learning Assistance Center.
  • Keywords: fitness center, English and ESL labs, tracks 170,000+ hours each semester,  100+ tutors, payroll purposes, accountability to the state, annual program reviews
  • Customer since: July 2008 (AccuTrack 10)
  • Latest Version: AccuSQL 2016
Read this story by clicking here.

(9) Lone Star College - CyFair, TX 

  • Type: Academic Success Center.
  • Keywords: language and open computer labs.
  • Customer since: June 2004 (AccuTrack version 7)
  • Latest Version: AccuSQL 2016
Read this story by clicking here.

(10) Mountain View College, TX

  • Type: Instructional Support Learning Centers.
  • Keywords: Computer Lab, Reading Learning Center, Math Learning Center, Writing Center ESL/Spanish Learning Center, budgeting, Computer Use, Institutional Research report, Continuing Education, contact hours, instructor reports.
  • Customer since: August 2005 (AccuTrack version 8)
  • Latest Version: AccuSQL 11
Read this story by clicking here.

(11) Stevenson University, MD

  • Type: The Academic Link Tutoring Center.
  • Keywords: scheduling appointments, tracking employees’ hours, tutor payroll, running reports for faculty, Athletic Department, Office of Academic Support Services, assessment for at-risk students, ESL and non-traditional students, improve customer service, cut down on no-show appointments. developmental courses, Academic Support office, Nursing Department, athletic coaches, over 200 employees in two locations.
  • Customer since: February 2004 (AccuTrack version 7)
  • Latest Version: AccuSQL 11
Read this story by clicking here.

(12) Lynn University, FL

  • Type: Tutoring and Testing Centers.
  • Keywords: Center Scheduling, Presidential Debate, Tutor Photographs, Multiple Labs, Jenzabar, Media Stock, Customized Reports, Student Profile, Profile Query, locate students, Appointment Viewer, Surveys.
  • Customer since: April 2009 (AccuSQL 10)
  • Latest Version: AccuSQL 12
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(13) Mid-State Technical College, WI

  • Type: Academic Success Center.
  • Keywords: English language, GED/HSED, pre-college skills, remedial help, federal grants,  traffic patterns, maximize resources, customer service survey, customized reports, recruitment efforts.
  • Customer since: October 2011 (AccuSQL 11)
  • Latest Version: AccuSQL 12
Read this story by clicking here.

(14) Pierpont Community & Technical College, WV

  • Type: Tutoring center.
  • Keywords: developmental math, math/English lab, math modularization, schedule tutors to cover high demand.
  • Customer since: November 2010 (AccuSQL 11)
  • Latest Version: AccuSQL 12
Read this story by clicking here.

(15) Los Angeles Harbor College, CA

  • Type: Multiple Departments.
  • Keywords: D.R.E.A.M., Achieving the Dream, track student attendance, student progress, equipment inventory, work time, employee productivity, attendance trends, state and federal audit, barcode scanner, email updates, PDF reports, grades.
  • Customer since: September 2009 (AccuTrack version 10)
  • Latest Version: AccuSQL 11
Read this story by clicking here.

(16) El Centro College, TX

  • Type: Language Labs.
  • Keywords: attendance tracking, World Language Lab, computer lab
  • Customer since: September 2004 (AccuTrack version 8)
  • Latest Version: AccuSQL 11
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(17) Odessa College, TX

  • Type: Children Center. 
  • Keywords: employee work times.
  • Customer since: July 2000 (AccuTrack Basic).
  • Latest Version: AccuSQL 12
Read this story by clicking here.

(18) Reading Area Community College, PA 

  • Type: Multiple Programs. 
  • Keywords: counseling appointments, KEYS program, math lab, welcome center, financial aid, the fitness center, student activities, ESL Lab, Gateway continuing education center, program participation, funding sources, demand for services, peak periods, staff planning, special needs.
  • Customer since: June 2008 (AccuTrack 10).
  • Latest Version: AccuSQL 2016
Read this story by clicking here.